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YOUR INQUIRY

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Application concept: Public Sector Casework

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Describe the process, intended users and systems involved. 15–4,000 characters.

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A USEFUL FIRST CONVERSATION

Start with the work.

Who uses the process? Where does it break down? Which systems need to stay connected?

Share the process and intended outcome.
Discuss fit, scope and current availability.
Agree the next step and evaluation terms.

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