SmartWorxDefine
Choose a repeatable problem and intended customer. Specify the process, data and result your application will deliver.
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You know the process, the exceptions and what your customers need. SmartWorx is designed to give you the shared foundation to turn that knowledge into a product you can deliver and improve over time.
A consultant’s purchasing method can become request records, review steps, management views and supporting guidance. A service business can standardize the information behind a repeatable delivery.
You design the application and the customer experience. SmartWorx supplies the shared platform beneath it. No-code reduces custom coding work; the product still needs testing, documentation and ongoing care.
Connect your application to external servicesDefine, build, package, deliver, and support your application. Publishing access and supported package types depend on the agreed offer.
Choose a repeatable problem and intended customer. Specify the process, data and result your application will deliver.
Configure records, interfaces and rules. Test the user experience, permissions and representative cases with sample data.
Identify the components, dependencies, starting data and documentation. Define customer configuration boundaries.
Agree eligibility, licensing, application price, fees and support responsibilities before making the application available.
Help customers configure permitted areas, establish access and complete their first useful task. Own application-specific guidance.
Test changes, document releases and communicate compatibility. Check customer adaptations and the supported update path.
Define the parts customers can configure and the parts that remain controlled. Explain those boundaries before the sale.
Document supported configurations, dependencies and the handling of customer changes. Test releases against those boundaries and communicate the impact.
Technical edit controls and intellectual-property ownership are different matters. Ownership, licensing, customer rights and exit arrangements belong in the publisher agreement.
A customer’s environment can include platform licenses, hosting and your application charge. Delivery, training and application support need their own scope.
Agree the billing route, fees, payout arrangements, and pricing responsibilities as part of your publisher offer.
Understand the cost structureThe platform foundation, its infrastructure and platform support under the agreed service.
Application design, implementation, documentation, release testing and application support under its offering.
Process ownership, data quality, access policy, acceptance testing and adoption, unless separately contracted.
Tell us about your expertise, intended customer and proposed application. We’ll discuss a practical next step.